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- Service re-design - Working on the review/re-design of services with key partners and staff – workshops to identify and address key issues e.g. child protection, addiction services, older people’s services, cancer care, surgical services
- Staff consultation & survey compilation - Designing, facilitating and reporting on a partnership and staff consultation exercises, often as a consequence of proposed changes.
- Shadowing sets - Work with a range of health, social care, housing & education departments to develop and facilitate a unique shadowing programme aimed at building rapport, relationships and mutual understanding between partners at various levels across different organisations and professions
- Culture Change – Project management of a bespoke designed culture change programme within the NHS.
- Strategy/Values Review - Facilitating joint workshops between care partners looking at strategy and values review
- Organisational Development & Learning Strategy – producing such strategies on behalf of organisations who seek external assistance to examine and recommend strategic options for progressing the development of the organisation and its people.
- Customer Service Good practice – researching and reporting on examples of good practice across sectors
- Action Learning – facilitating and co-ordinating the introduction of A.L. sets as part of a continuous improvement process within the NHS
- Induction – undertaking a complete review and re-design of one Council’s induction process, programme and supporting materials.
- Conference Organisation - organising and facilitating clinical conferences for G.P’s and other core staff to help them consider how they work together to deliver a joined up service for clients.
- Design and facilitation of an Excellence in Leadership development module offered across health and local authority departments. The specific focus of this module was on collaborative working and integrated leadership.
- Project Management of out sourced development projects - External assistance given to Scottish Enterprise in the project management of a national Tourism Business Learning pilot programme supporting workforce development planning and follow up for small businesses.
- Performance Management, Induction and Personal Development Planning - Working with organisations to help to develop effective staff development systems
- Managers as Developers – providing a highly effective training programme and coaching support which develops the capability and confidence of managers to manage and lead their staff to improved performance.
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