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Programmes

We offer a range of Management Development, Leadership and Staff Development training programmes. These are most often tailored to the specific needs of each client which allows their particular needs and focus to be addressed in both the design and delivery/facilitation of each event.

Here are just some examples of recent programmes delivered:

People Management

  • Introducing Effective Induction processes
  • “Managers as Developers” – a professional approach to people management
  • Workforce Development Planning
  • Mastering Supervision and Performance Management
  • Managing Poor Performance
  • Leadership and Emotional Intelligence
  • Getting the best from staff –Motivation, Delegation & Personal Development Planning
  • Successful Team management
  • Managing Conflict and difficult people assertively
  • Train the Trainer sessions – one –to -one level and group training techniques
  • Developing Internal Consultancy skills

Managing Information

  • Effective Communication
  • Running Effective Meetings
  • Effective Presentational skills

Managing Services

  • Change Management
  • Managing Successful Projects
  • Developing Quality Service & Continuous Improvement processes and practices
  • Innovation and Creativity - developing a culture of service improvement
  • Excellent Customer Service skills

Managing Yourself

  • Stress Management- techniques for self - assessment and strategies for coping with pressure
  • Work/Life Balance
  • Effective Time Management & Delegation
  • Influencing Skills
  • Leadership/Management style - assessment and development


 
 
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